SHIPPING POLICY
We prioritize the shipping at our end. The order received till 5 PM on the day will be packed next day and booked for shipping. Same was lift on the next day of booking.
Tough we choose the best courier service for delivery of our product but still it’s a third party and any delay in supply due to them will not be in our control. Your order will be delivered at your door steps as per minimum time required for your locations.
Delivery Time
Delhi NCR- Min 4 days, Max 7 Days
North India- Min 5 Days, Max- 10 Days
Rest of India- Min 7 Days, Max 15 days
RETURN, REFUND, EXCHANGE
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within three (3) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Namo Enterprises
B-159, Sihi Gate Road,
Opp. MVN Athens Building
Ballabgarh, Faridabad, Haryana-121004
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a traceable method to mail your returns.
REFUNDS.
After receiving your return and inspecting the condition of your item, we will process your return for exchange.
Please allow at least ten (10) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please mail us with packaging opening video on namoenterprises1201@gmail.com.
Please Note
• Product must be sealed.
• In case of Glass Jar , jar must not be broken or cracked. And Jar must not be used.
• In case of Fragrance Oil , Bottle must not be opened or leaking and seal should be intact.
• In case of incorrect address, refunds will not be initiated. So always ensure the address is correct before placing the orders.
• In case of detective product- It is advisable to make a small video of opening of the package as a proof.